Frequently Asked Questions
Answer all of your questions.
Purchases & Refunds
We are sorry to hear that your payment did not go through. There are numerous reasons for payment may not go through. Please ensure that you have entered the correct information, and then contact your bank if the problem persists. Thank you, and sorry for the inconvenience this might have caused you.
We are sorry to hear that you want to stop receiving our email messages. Please click the unsubscribe button at the bottom of the email message that you received from us and then follow the instructions displayed on your computer screen. Again, we are sorry to see you go; however, you can always click the subscribe button to continue receiving our newsletters and other important messages.
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to [email protected]
Multiple e-mail accounts
If you use multiple e-mail accounts or have a Facebook or Google account, try logging in with the associated e-mail addresses.